Community building provides a host of tangible benefits to Shopify merchants, including increased engagement, greater customer loyalty, marketing opportunities, the ability to gather data and feedback, and, in the case of support forums, a member-driven way to help customers solve problems. Over the long term, all of these factors contribute to higher sales and revenue, along with fewer product returns.
PeerBoard is a forum app that integrates directly with your Shopify store. Set-up is straightforward and can be completed in seconds. Even better, no technical expertise is required.
Once you’ve activated the app, you’ll have access to an extensive suite of forum features, including rich user profiles, categories, threaded forum posts, and an algorithmically sorted homepage feed. In addition, ready-to-go search engine optimization settings give posts and user-generated content the best possible chance of ranking on search pages, which can lead to organic traffic to your store.
PeerBoard’s neutral design also fits seamlessly with existing site themes, and merchants won’t have any issues incorporating it into their stores. All plans, even the “forever free” one, allow for unlimited users, admins, and posts.
Free version? Yes.
Price: Starter: $29/month; Professional: $79/month. Enterprise plans are also available.
Top Features: Out-of-the-box forum, built-in SEO features, unlimited users.
Customer Support: Support is available via email.