Some forums use gamification to keep community members engaged and posting.
At PeerBoard, we allow users to self-service by creating content that prompts user engagement and retention. That’s why we built a powerful post editor and developed automated feed functionality that helps users stay on top of hot posts and recent interactions.
For businesses, this means that popular posts will constantly float to the top of the pile and elicit more customer interaction. This added visibility can lead to increased customer satisfaction when changes are made that benefit a large userbase.
Older versions of online community management software are notorious for being difficult to understand or for lacking specific functionality.
PeerBoard takes the difficulty out of the user experience by creating solutions that are simple and easy for all users to understand. Software tools like our personalized news feed use automation to highlight important content while allowing complete customization over every element of your forum.
If you’re struggling with a specific problem and need help, you can always find a community solution in our PeerBoard discussion forums or get in touch with our team for personalized customer support.
It’s impossible to ignore the presence of social media and some of the community elements that it provides. PeerBoard has built-in tools to help you share content to social networks like Facebook, LinkedIn, and Twitter so that you can boost engagement and drive new signups through popular platforms. You can even use social logins to streamline the sign-in experience.
While your website and your community forum may serve as a home base for your online community, we know that forum software is just one way that users connect. Build your community using our quick plug-ins and open-source tools, then connect with other platforms and grow your reach.